Frequently Asked Questions
Do you sell event tickets?
No — you buy your own tickets directly through the team or AXS, so you pick your exact seats. We handle everything around the game: the ride, the happy hour, the logistics.
Can we bring our own drinks?
Yes. BYOB is available under our vehicle’s for-hire passenger exemption — you bring it, we provide ice, coolers, glassware, and mixers as part of select packages. Guests must be 21+.
How many people can ride?
Up to 12 guests per booking. Larger group? Contact us and we’ll see what we can do.
What is your refund policy?
Fully refundable if you cancel more than 48 hours before pickup. 50% refund between 24 and 48 hours out. Inside 24 hours (including day-of), your deposit converts to a credit for a future booking.
Who can change or cancel a booking?
Only the original booker (plus one optional delegate you name) can change the reservation. This keeps one group text from turning into six different requests.
What if we run over on time?
Extra time is $100 per hour, charged after the trip. No surprises — it’s on every package page and in your confirmation email.
What areas do you serve?
Primarily Katy and West Houston. Outside that area? Reach out anyway — we may still be able to help.
Is there a contract?
No. Book a package, no long-term commitment. Ask about seasonal ride passes if you’re planning to ride with us all season.